Absolutely! Many businesses—especially product owners, marketers, CX leads, and founders—express frustration with research consultancies because the work often stops at insight. They’re left holding a polished slide deck that tells them what’s wrong, but not what to do next. That’s the “So… now what?” syndrome—and yes, it’s a real and cross-industry issue.

Here’s a refined list of pain points most businesses experience when working with traditional research or consulting firms:

⚠️ Common Pain Points with Research Consultancies

1. “So… now what?” — No clear next steps
Many reports diagnose the problem but don’t guide action. Stakeholders are left unsure how to apply the insights to product, marketing, or service decisions.

2. Slow turnaround times
By the time the report lands, the opportunity has passed. Teams need agile insights that align with modern product cycles—not a 6-week research backlog.

3. Overly academic or bloated reports
100-page decks and UX jargon create more confusion than clarity. Businesses want sharp, prioritised findings—presented in a way that’s easy to act on.

4. Too generic or templated
Some firms reuse the same frameworks and outputs across clients. The insights feel shallow or disconnected from the business’s actual goals or market.

5. Junior teams doing the work
Clients often expect to work with experienced strategists, but get junior researchers who lack the context to go beyond surface-level observations.

6. Research that’s divorced from business context
There’s a gap between what’s researched and what actually matters to sales, marketing, or product teams. Insights feel disconnected from commercial outcomes.

7. No alignment with internal priorities or roadmaps
Reports often land in isolation, without tying into the company’s roadmap, KPIs, or sprint cycles—making buy-in and implementation harder.

8. One-size-fits-all recruitment
Participant recruitment often misses the mark, especially for niche audiences. This leads to irrelevant feedback and wasted effort.

We don’t just tell you what users think—we show you what to do next. Faster decisions. Clearer direction. Research that earns its keep.

We work with product-led businesses, marketing teams, and service providers—from early-stage startups validating ideas, to enterprises improving existing digital experiences. Whether you’re launching something new or need clarity on what’s not working, we’ll meet you at your stage and move fast to deliver actionable insight.

Our insight sprints typically take 3–7 business days depending on scope. Need results urgently? We can prioritise delivery within 48 hours for focused studies. We tailor our turnaround to your timelines without compromising quality.

Every project includes:

• A clear research plan

• Recruitment of the right participants

• Moderated sessions with real users (or surveys, if needed)

• A full insights pack with recordings, transcripts, highlights, key findings, pain points, and improvement opportunities

• Clear, prioritised recommendations with a summary for decision-makers

Optional: we can also co-present findings to your team and help prioritise next steps.

Objectively innovate empowered manufactured products whereas parallel platforms. Holisticly predominates extensible testing procedures for reliable supply chains. Spectacular engage top-line web services vis-a-vis cutting-edge deliverables. Proactively envisioned multimedia-based expertise and cross-media growth strategies. Seamlessly visualize quality intellectual capital without superior collaboration and idea-sharing. Holistically pontificate installed base portals after maintainable products.

Objectively innovate empowered manufactured products whereas parallel platforms. Holisticly predominates extensible testing procedures for reliable supply chains. Spectacular engage top-line web services vis-a-vis cutting-edge deliverables. Proactively envisioned multimedia-based expertise and cross-media growth strategies. Seamlessly visualize quality intellectual capital without superior collaboration and idea-sharing. Holistically pontificate installed base portals after maintainable products.

Not at all. If you’re not sure where the problem lies, that’s where we come in. We’ll help you define research goals, map out critical touchpoints, and shape a plan that gives you clarity.

Yes, we take care of recruitment from end to end. We use vetted panels and local partners (like Askable) to find participants who match your exact criteria—whether it’s homeowners, small business owners, students, or niche B2B roles.

Most engagements range from under 10K to $15K AUD, depending on complexity, study type and timeline.

We also offer quick-turn packages for smaller validation tasks or prototype testing. If you’re budget-sensitive, we’ll help tailor a scope that gives you the most value.

We’re nimble, senior-led, and focused on real outcomes—not fluff. You won’t get passed to junior staff. You’ll work with experienced strategists who’ve led research and service design across telco, fintech, government, and beyond. We care about solving problems, not just delivering documents.

Yes—and we design it that way. Our goal isn’t just to surface insights, but to arm your team with evidence, clarity, and confidence. Many clients update their product roadmap or CX plan immediately after our sessions.

Both. You can start with a one-off research sprint to validate an idea, and expand from there. Some clients keep us on as their external research and strategy partner to support across multiple projects, launches, or business units.