Sharper edge, faster delivery & move with confidence
On-Demand Research Power for Large Teams
When internal teams are at capacity, we plug in fast — handling recruitment, testing, and analysis so you can stay focused on delivery.
Rapid Evidence to Accelerate Delivery
We turn usability findings into clear priorities within 1-2 weeks, giving design and product teams the insight they need to move confidently.
Independent, Non-Biased Insight
Within the realm of minimal design, every element serves a purpose, and every detail is meticulously curated.
All client data, insights, and outcomes are confidential and classified — shared only with permission and never disclosed to third parties.
Use Case 1
Scaling Research Capacity for Time-Critical Launches
Scenario
A national enterprise with an established product and design team needed to validate several key user flows before launch. Internal researchers were overloaded, and deadlines were slipping due to bottlenecks and analysis turnaround.
Challenge
Timelines were tightening, but internal capacity couldn’t expand fast enough to handle participant recruitment, facilitation, and synthesis without delaying delivery.
Dlyte Solution
Dlyte stepped in as an extension of their design team. We managed end-to-end recruitment, conducted moderated sessions, and synthesised actionable insights within two weeks — without disrupting sprint cadence.
Outcome
The product launched on schedule with fewer customer complaints, reduced post-launch fixes, and renewed confidence from leadership in the team’s delivery capability.
Use Case 2
Evaluation to Strengthen Internal Credibility
Scenario
Internal design team had been advocating for several usability improvements that conflicted with revenue-driven feature requests. Product and engineering leadership wanted external validation before approving design changes.
Challenge
Internal research was seen as too close to the work. The team needed neutral, third-party evidence to strengthen the case for prioritising usability enhancements.
Dlyte Solution
Dlyte conducted independent moderated testing, comparing the current experience with proposed designs. Findings were benchmarked against industry best practice and translated into a quantified ROI framework for executives.
Outcome
Senior leadership endorsed the design roadmap, unlocking funding and resources that had been stalled for months.
The external validation not only resolved internal tension but positioned the design team as a trusted strategic voice in business decisions.
Use Case 3
Deep Diagnostic Research to Unlock Stalled Growth
Scenario
A mature digital product team noticed a plateau in conversion and engagement despite ongoing design optimisation. Analytics identified the “where,” but not the “why.”
Challenge
The team needed to uncover behavioural and emotional barriers driving hesitation, misunderstanding, and abandonment during key flows.
Dlyte Solution
Dlyte conducted qualitative diagnostic research — in-depth interviews, journey walkthroughs, and think-aloud sessions — revealing the hidden cognitive and trust-related blockers impacting customer decisions.
Outcome
The insights led to simplified messaging, reduced decision friction, and improved alignment between customer intent and interface flow. Within one release cycle, conversion rates lifted by 18%, and customer satisfaction scores increased significantly.
SUCCESS METRICS
Service Performance Feedback
We ensure all partners provide feedback to improve our service.
Updated: 23 October, 2025
Quality of Insights
Clients rate our insights top-tier, clear, actionable, and grounded in real user data.
Communication
We keep teams aligned at every stage with open, transparent communication.
Delivery Speed
Prioritised findings delivered within agreed timeline to keep projects moving fast.
Let Us Take Your Product For A Test Drive.
Our team will provide you a quote that is built around your needs.
Or explore our related services
Address: 81-83 Campbell St, Surry Hills NSW 2010
Phone: 1300 260 886
Starting With People
Breakthrough Design
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We pay our respects to the traditional custodians of the lands on which we live and work, and to the traditional custodians of the lands and waters which we may visit upon in our work. We acknowledge their elders past and present. Indigenous sovereignty has never been ceded. It always was, and always will be Aboriginal land.
DLYTE is a proudly inclusive organisation and an ally of LGBTQIA+ communities and the movement toward equality.