Find Out Why Your Website Isn't Working
Select the symptom that matches your situation. We'll recommend the right research tests, then connect you with real users who'll give you the clarity you need to fix it.
Common problems this helps diagnose
Low conversion rates
Visitors land but don't sign up, buy, or get in touch.
Unclear value proposition
People can't quickly grasp what you offer or who it's for.
Wrong clicks
Users miss your CTA or click elements you didn't intend.
Trust gaps
Visitors feel uncertain and leave before acting.
Build Your Diagnosis Plan
Pick the problem cards that match what you're seeing — then add the tests you want to run. You'll see a live cost estimate as you build.
Which of these describes your situation?
Select the problem that best matches what you're seeing, then add the tests you want.
People are visiting but not converting
Visitors land on your site but don't take the action you want — sign up, buy, or get in touch.
People don't understand what we offer
Visitors can't quickly grasp what you do, who it's for, or what makes it worth their time.
People are not clicking the right thing
Users click the wrong elements or miss your primary call-to-action entirely.
People drop off during a key action
Users start a checkout, sign-up, or key flow but don't complete it.
People don't trust us enough to continue
Visitors feel uncertain, sceptical, or unsure whether your business is credible.
People visit our pricing page but don't convert
Visitors browse your pricing but leave without choosing a plan or taking the next step.
Your diagnosis plan will appear here once you add a test.
Add methods from the left to see your cost here.
Which of these describes your situation?
Select the problem that best matches what you're seeing, then add the tests you want.
People are visiting but not converting
Visitors land on your site but don't take the action you want — sign up, buy, or get in touch.
People don't understand what we offer
Visitors can't quickly grasp what you do, who it's for, or what makes it worth their time.
People are not clicking the right thing
Users click the wrong elements or miss your primary call-to-action entirely.
People drop off during a key action
Users start a checkout, sign-up, or key flow but don't complete it.
People don't trust us enough to continue
Visitors feel uncertain, sceptical, or unsure whether your business is credible.
People visit our pricing page but don't convert
Visitors browse your pricing but leave without choosing a plan or taking the next step.
Your Diagnosis Plan
Your selected tests and estimated cost.
Your diagnosis plan will appear here once you add a test.
Add methods from the left to see your cost here.
How It Works
Pick Your Symptom
Select the problem card that best matches what you're seeing on your website.
Add Your Tests
We surface the most relevant research methods. Add the ones that fit your situation.
Get Clear Answers
Real users complete your tests. You get structured results with clear signals and improvement ideas.
What's Included With Every Test
A structured results summary organised by theme
Clear decision signals — where users hesitate, drop off, or misunderstand
Actionable improvement ideas you can act on immediately
Full data ownership — export everything, no lock-in
Not Sure This Is The Right Starting Point?
Website diagnosis is built for live sites with existing traffic. If you're working on a new concept, idea, or product, there's a better place to start.
Explore Related
What do you want to read next?
Pricing
Pay per test. No subscriptions or upfront commitments.
View pricing →
Validate a Business Idea
Test whether your concept solves a real problem before you invest time building it.
Start validating →
First Impression Test
Explore →
Task-Based Usability
Explore →
Trust Perception Check
Explore →
Usability Testing
Test how people actually use your product and where they get stuck.
Explore usability →
Research Methods
Explore all 22 ways to test ideas, prototypes, and pages — grouped by what you want to learn.
Browse all methods →